Question 1

Can you tell me a bit about your education and experience as a dog trainer?

Accepted Answer

Richard Chan began training dogs as a teenager and has over 30 years of experience. He has learned from experienced trainers, studied reward-based and balanced training approaches, and has helped more than 7,000 families.

Question 2

Is my dog going to stay in a warehouse and be trained by a bunch of people I don't know?

Accepted Answer

No. Perfect Companion K9 is a premium, boutique-style service. Dogs stay with Richard Chan and his family, and all training is personally conducted by Richard from start to finish. No outside assistants or trainers are hired.

Question 3

You offer unlimited life time support? It is really rare to see – are the private lessons really free?

Accepted Answer

Yes. Private one-on-one lessons are completely free. The ongoing support provides a safety net with the same trainer who built your dog's foundation, including help when new challenges arise later in life.

Question 4

My dog is fearful and nervous, especially on leash. I shouldn't use an e-collar with him, right?

Accepted Answer

Modern low-level e-collar training can be used as a communication tool for fearful and leash-reactive dogs when applied properly. The goal is to help create a more confident, relaxed dog and greater freedom.

Question 5

My dog is uncontrollable on walks – pulling, lunging, barking, and growling. Can you fix this?

Accepted Answer

Yes. Dogs are taught to calmly follow the handler's movement and walk on a loose leash in the real world without relying on constant treats, leash corrections, or repeated commands.

Question 6

I've been told by other trainers that my dog's violent behaviour can't be fixed and that I should consider euthanasia. Is this really the only option?

Accepted Answer

No. Richard Chan has helped many clients whose dogs were considered beyond help. His approach focuses on trust, respect, clear communication, behavioural change, and teaching owners the structure and guidance their dogs need.

Question 7

What can I expect from your training program?

Accepted Answer

Perfect Companion K9 believes in transparency and encourages prospective clients to explore its Behavioural Rehabilitation, Puppy Immersion, Video Gallery, social media, and Blog to understand the training methods, philosophy, and results before booking a consultation.

Question 8

After training, my dog is fixed, so I can just go back to doing whatever I want, right?

Accepted Answer

No. Long-term success depends on following the training instructions, maintaining the recommended daily structure, and making appropriate lifestyle changes. Otherwise, old behaviours may return or become worse.

Question 9

Can you guarantee results with your board-and-train program for life?

Accepted Answer

No dog trainer can guarantee results for life. Richard Chan commits to doing everything possible to achieve the best results, teaching owners how to continue the techniques at home, and providing ongoing support. Long-term success also depends on the owner's dedication and consistency.

Question 10

Do you always take pictures and videos during training sessions? Who owns them?

Accepted Answer

Yes. Photos and videos are captured whenever possible to document each dog's training journey. Published photos and videos are provided for educational and informational purposes and are the intellectual property of Perfect Companion K9 Training.

Question 11

Do you only work with clients from Vancouver?

Accepted Answer

No. Perfect Companion K9 has welcomed clients from across Canada, the United States, and around the world. Clients have travelled by air or road, and the business has experience supporting clients who relocate internationally.

FAQ